Hi {{firstName}},
We're updating our {{policyName}} on {{effectiveDate}}. Plain-English summary:
**What's changing:**
- {{change1}}
- {{change2}}
**What it means for you:**
- {{impact1}}
- {{impact2}}
**Why we're changing it:**
{{rationale}}
You don't need to do anything — the changes apply automatically. If you want the full text, it's [here]({{policyURL}}).
Questions: reply to this email or email {{policyEmail}}.
— The {{company}} teamPolicy emails should be skimmable and plain-language. Burying the actual change in legalese erodes trust; clarity earns it. Always include a contact for follow-up — the worst version is one where the customer feels there's no way to push back.
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